LINE Booking
About LINE Booking
At 歯科ハミール高田88, you can book an appointment through the LINE app you already use. You can book anytime, 24 hours a day.
Add our official LINE account as a friend, and you can start using it right away. LINE booking is available both for new patients and for returning patients.
How to Add Us as a LINE Friend
Add Us via QR Code
Scan our QR code with the QR code reader in the LINE app. You can also scan it with your smartphone’s camera and open it in LINE.
When you scan the QR code, our official LINE account will appear. Tap the “Add” button to finish adding us as a friend.
Add Us by LINE ID
On the Add Friends screen in the LINE app, select “Search,” enter our clinic’s LINE ID, and search. Once our account appears, tap the “Add” button.
How LINE Booking Works
Open the Chat
After adding our official LINE account as a friend, open the chat screen.
Select the Booking Menu
From the menu at the bottom of the chat screen, select “Booking (ご予約).” You can also reach the booking screen by typing “予約” (appointment) in the chat and sending it.
Select New or Returning Patient
If this is your first time visiting our clinic, select “New Patient.” If you have already received treatment here, select “Returning Patient.”
Select Your Preferred Date and Time
A calendar will appear. Select your preferred date and time. Dates and times marked with a ○ are available for booking. Tap your preferred time slot to select it.
If your first-choice date and time aren’t available, please consider another date and time. You can look at several options before choosing.
Select the Type of Treatment
Please select the treatment you would like. You can choose from the main treatment types, including cavity treatment, periodontal disease treatment, cleaning, orthodontic consultation, and implant consultation.
If you’re not sure what treatment you need, select “Other / Consultation,” and we will ask you for more detail at your examination.
Enter Your Patient Information
Please enter the required information, such as your name, phone number, and date of birth. New patients will be asked to enter more detailed information.
Information you have already registered is filled in automatically, saving you the trouble of entering it again.
Confirm the Details
Please check your entries on the confirmation screen. Review the booking date and time, treatment type, and patient information once more to make sure nothing is incorrect.
If it’s correct, tap “Confirm Booking.”
Booking Complete
Once your booking is complete, a confirmation message will arrive in your LINE chat. Please check the booking date, time, and treatment type again.
Notes on LINE Booking
About Booking Confirmation
Most LINE bookings receive an instant confirmation. However, depending on the treatment or time slot, we may call you to confirm.
Once your booking is confirmed, please arrive on time for your appointment. If you are going to be late, please call us to let us know.
Changing or Canceling a Booking
You can also change or cancel your booking from the LINE chat screen. Select “Check / Change Booking” from the menu, and follow the steps to change or cancel.
However, for any change or cancellation made on the day of your appointment, please be sure to call us (03-6709-6866) to let us know. Please avoid canceling without notice, as this inconveniences other patients.
First-Time Patients
If this is your first visit, please bring your health insurance card and medication notebook (if you have one) to your appointment. You will also be asked to fill out a medical questionnaire, so we’d appreciate it if you could arrive 10 minutes before your appointment time.
Learn more about your first visit
In an Emergency
If you have an urgent symptom such as sudden pain, swelling, or an injury in your mouth, please call us (03-6709-6866) rather than booking through LINE. We will provide the earliest response we can.
Common Questions
I don’t have a LINE account. Can I still book an appointment?
If you do not have a LINE account, you can book by phone during clinic hours or use online booking 24 hours a day.
How far in advance can I book through LINE?
LINE booking is available from the next day up to about one month ahead. Please check the booking screen to see whether your preferred date and time are available.
What if I receive too many messages?
You can turn off chat notifications in LINE’s notification settings. You can also choose to open LINE only when you need to, to book an appointment or check information.
I’m not sure how to use LINE booking. What should I do?
If you’re not sure how to use LINE booking, please contact us by phone. Our staff will walk you through it. We can also show you how it works when you visit, so just ask.
Add Us as a LINE Friend
Please use the button below to add our official LINE account as a friend.
Booking is easy. We look forward to welcoming you to our clinic.